Effective Date: September 20, 2025
Website: https://orleans.patenaudemartialarts.com/
Contact Email: orleanskungfu@gmail.com

1. Introduction

Patenaude Martial Arts – Orléans (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

This policy is based on Ontario privacy requirements and the Personal Information Protection and Electronic Documents Act (PIPEDA). By using our website, you agree to the practices described in this Privacy Policy.


2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and home address (when provided for inquiries, registrations, or bookings).

  • Payment Information: Credit card or banking details when you pay for memberships, classes, or programs (processed securely through third-party providers).

  • Website Data: IP address, browser type, device information, and browsing activity through cookies or analytics tools.

  • Voluntary Information: Information you provide when contacting us, filling out forms, or participating in events.


3. How We Use Your Information

We use personal information to:

  • Process registrations, memberships, and payments.

  • Communicate with you about classes, schedules, events, and promotions.

  • Improve our website and services.

  • Comply with legal and regulatory requirements.

We will only use your information for the purposes identified at the time of collection unless we receive your consent or are otherwise required by law.


4. Disclosure of Information

We do not sell or rent personal information. We may disclose information in the following circumstances:

  • Service Providers: To trusted third-party partners who help us operate our website, process payments, or deliver services.

  • Legal Requirements: When required by law, regulation, or court order.

  • Business Transfers: If we merge or transfer assets, your information may be included in the transaction.


5. Consent

By providing personal information, you consent to its collection, use, and disclosure as described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at orleanskungfu@gmail.com.


6. Data Security

We take reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse.


7. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes identified, meet legal requirements, or resolve disputes.


8. Your Rights

Under Ontario law and PIPEDA, you have the right to:

  • Request access to your personal information.

  • Correct or update inaccurate information.

  • Withdraw consent for the use of your personal information (subject to applicable restrictions).

To exercise these rights, contact us at orleanskungfu@gmail.com.


9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze site traffic. You may disable cookies in your browser settings, but this may affect website functionality.


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.


11. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. Parents or guardians may contact us if they believe information has been collected without permission.


12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”


13. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy, please contact us:

Patenaude Martial Arts – Orléans
Email: orleanskungfu@gmail.com